Writing

Managing Remote Engineering Teams: Building Connection Without Meeting Fatigue

Since 2020, I've led exclusively remote engineering teams—from cross-functional product squads to specialized frontend teams. The transition forced me to fundamentally rethink how engineering teams collaborate, particularly when balancing the need for deep focus work with effective team coordination.

How We Reclaimed 40% of Our Engineering Time by Fixing Flaky Tests

When I joined HubSpot as an engineering leader, I discovered our team was hemorrhaging productivity to unreliable acceptance tests. False positives were blocking releases, engineers were losing trust in our test suite, and debugging flaky tests was consuming hours of valuable development time each week.

Building a 2-Week Engineering Hiring Process That Wins Top Talent

When I joined Flaconi, I inherited a team with a critical gap - a senior developer position that had been open for four months with no viable candidates in the pipeline. The talent acquisition team casually mentioned that their average time-to-hire for engineering roles was six months.

How We Eliminated Duplicate Payments and Cut Support Tickets by 12%

When your business depends on users making purchases in environments with unreliable connectivity—trains, airports, remote areas—payment failures become more than just technical issues. They become customer experience disasters that directly impact your bottom line.